Our Commitment to Security

We are committed to protecting you from fraud. Please see below the potential dangers of phishing" (ATM Fraud Phishing) and "vishing" (Phone Fraud - 'Vishing'), and to advise you of some simple ways in which you can protect yourself.

While we may contact you to discuss the operation of your account and/or your satisfaction with your banking arrangements, we will never contact you and ask for your personal banking details - like account numbers, PIN and other login details.

Emails or phone calls that you receive requesting such information are an attempt to defraud you. Never disclose your personal banking login or other details in response to any unsolicited request. It is your responsibility to ensure that you keep your personal banking login details safe.

If you have received such an email or phone call, please contact us immediately. You can reach us on 1890 365 365* between 8am and 12am Monday to Friday and on 1890 251 251* at all other times. You can also forward any suspicious emails to us at 365security@boimail.com.