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Business on Line

"Trojans" are software that can collect information from your system and transmit it elsewhere. Trojans can be put on to your PC without your knowledge by opening email attachments which originate from unknown sources, accessing unknown websites, downloading and installing software from unknown websites or installing unapproved software.

Up-to-date anti virus software is your best defence against Trojan viruses, always ensure that your PC or operating system has industry standard, up-to-date, supported and licensed anti-virus software in place. Also consider using a firewall (refer to your IT support or PC provider for guidance).

'Phishing' is an increasingly common type of Internet fraud. Customers receive an email that purports to be from Bank of Ireland or another financial institution, which redirects them to a hoax website that looks similar to a legitimate website. It then asks for 'verification' or 're-submission' of confidential banking information such as account numbers, User ID and secure passwords.

DO NOT GIVE ANY INFORMATION WHATSOEVER.

These emails are fraudulent and are NOT from Bank of Ireland. Bank of Ireland NEVER requests customer information in this manner.

What you should do if you receive one of these fraudulent emails:

  • Do not click any links
  • Do not open any attachments
  • Do not input any personal/account information
  • Forward the email to business.online@boimail.com immediately
  • Then delete it without clicking on any links or attachments

If any details are inadvertently disclosed, please contact Bank of Ireland between 8am and 6pm, Monday to Friday, on:
Business On Line ROI: 1890 818265
NI/GB: 0845 309 8123/24

Steps to good PC hygiene

  1. Always log-out of your browser before and after you use Business On Line.
  2. Do not release passwords (power-on, log-on, screensaver, Internet account, Business On Line, etc.) to other individuals. Remember that you alone are accountable for actions carried out when your user identification is used.
  3. PCs that are used for Business On Line and other business dealings should not be used for personal purposes (games, personal web surfing, etc).
  4. Ensure that the operating system and other software on your PC is fit for purpose and is configured appropriately.
  5. Ensure that the operating system and other software (e.g. Internet Browser) are regularly. updated with relevant security patches and bug-fixes available frequently from the vendor websites).
  6. Do not allow files to be copied from your workstation without authority.
  7. Provide corporate support for PC management (e.g. software management, technical support, backups, etc.).
  8. Ensure that you have industry standard, up to date, supported and licensed anti-virus software in place.
  9. Use intrusion detection software and firewalls (personal and/or corporate), especially if your workstation is connected to an internal computer network.
  10. Do not open unsolicited e-mail (in particular, any attachments that are associated with this form of communication).
  11. Do not send confidential information via Internet e-mail.
  12. Always check the validity of the certificate on a website where you enter personal details (passwords, payments, etc.).
  13. Delete any unsolicited e-mails appearing to come from trusted sources asking you to validate your logon/payment credentials. Always check with the institution first using their pre-registered/published contact details (not details supplied in the email).

For more information on Business On Line talk to a business adviser in your local branch or call
1850 264 265