365 online
Security at Bank of Ireland 365 online
We understand how important the security and confidentiality of your information is. Keeping customers information secure is a top priority for us, but it is also important for you to be mindful of your own security online.
365 online requires the use of a secure browser to access account information and perform transactions. 365 online is protected by a firewall, which forms a barrier between the outside internet and the internal bank network.
Your name, address and full bank account number will never appear on screen. After a period of inactivity your current session on the website will automatically timeout. To restart your session, all you have to do is re-enter your User ID, 365 PIN and password information at the login screen. For further information about security, log on to www.365online.com and click on Security.
Personal details
For security reasons you should not write your 365 PIN down or disclose it to any other person. A valid online User ID used in conjunction with the corresponding 365 PIN and password information is accepted as proof of identity and will allow secure access to www.365online.com. Please be aware that email is not a secure medium for transmission of personal data.
The golden rule
We will always ask you for:
• three random digits from your 6-digit 365 PIN - never more, never less
• your full 365 online User ID and
• either your date of birth or the last four digits of your phone number - never both
Remember, we will never ask you for account or security information by email.
To report online fraud
Call us on:
Republic of Ireland: 0818 365 365
Northern Ireland: 0845 7 365 555
Great Britain: 0845 7 365 333
Outside these locations: +353 1 404 4000
Browser requirements
For both technical and security purposes, we recommend the following web browsers as minimum standard for use when accessing Bank of Ireland 365 online.
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If you need to find out what browser version you have, click ‘help’ on the browser’s menu bar and select ‘about …’ to display these details, and the version number.
If you need to upgrade your browser, download the latest version from the appropriate site below, or contact your internet service provider for details:
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Cookies
A cookie is a small file created by a website that stores information on your computer, such as your preferences when visiting and returning to that site. Bank of Ireland 365 online uses cookies as a means of storing and retrieving your preferences each time you visit. Make sure that the option to allow sites to set cookies on your computer is enabled in order to use Bank of Ireland 365 online.
You can easily enable cookies on your computer depending on which browser you are using. Please refer to your browser's website for more information.
If you do not accept cookies sent from our web server, you will not be able to access or use the service
We never ask you for account or security information by email.
Terms and conditions apply to the use of Bank of Ireland 365 online services.