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Commitment to Service

Building on our strong Service Ethos

service excellence award

Service Excellence Award

Our Service Excellence Award recognises those staff members who go the extra mile for our Customers.

We want to ensure that every time you phone us or visit one of our branches you have a great experience.

Its not just about looking after your money, it's about looking after you too.

We want you to nominate a staff member of Bank of Ireland Group who you think has exceeded your expectations by going the extra mile. We are looking for people who:

  • Make you feel like a valued customer
  • Demonstrate a positive attitude that sets Bank of Ireland apart
  • Would encourage you to recommend a friend to Bank of Ireland
  • Takes a genuine interest in our customers by providing helpful advice and guidence

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How do I vote

In Branch: There are nomination forms available in all our Branches

Email: serviceexcellenceaward@boimail.com

To vote online simply click here

All you have to do is let us know how he/she made more possible for you!

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The Prizes

Our judging panel select only select a small numbers of winners every month from all the nominations we receive. All winners are chosen based on merit.

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Customer Careline

Our aim is to provide the highest level of service to our customers. However, if at any stage we do not meet your expectations we would like to hear from you. Our promise is to endeavour to resolve your issue quickly and to your satisfaction.

Click here to link through to Customer Care Or call 1850 753 357

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